Mouwasat Hospital was established in Al Madinah Al Munawwarah, the city of Prophet Muhammad Peace Be Upon Him, as a private as a subsidiary of Mouwasat Group for Medical Services and as a branch of the hospital branches spread in KSA cities, namely: Dammam, Riyadh, Khobar, Al Jubail, and Al Qatif. Within a short amount of time, Mouwasat Hospital in Madinah has turned to be one of the reliable hospitals in the kingdom and that is equipped with state-of-the-art equipment and devices to provide high-quality healthcare services to citizens and residents.
Mouwasat Hospital in Madinah was constructed on 18,120 SQM near the road of Princess Mohammad Bin Abdelaziz International Airport. The Medical Complex of Mouwasat Hospital in Madinah consists of the hospital headquarter, housing units for physicians and nurses, Mouwasat Hospital Pharmacy, and a wide space designated to parking lots for facilitating service provision for patients and visitors. Mouwasat Hospital in Madinah contains 120 beds positioned in many rooms, ranging from single rooms, double rooms, and luxurious hospital suites, and 45 clinics covering all medical disciplines. The hospital has 34 ambulances, intensive care unit (ICU), neonatal intensive care unit (NICU), surgery department that is equipped to perform all surgeries, endoscopy unit, physiotherapy and rehabilitation center. The fully-equipped Mouwasat Hospital in Madinah provides its services on 24/7 basis with a view to meeting the increasing demand for the hospital services by citizens, residents, and pilgrims arriving at Al Madinah Al Munawwarah throughout the year.
As a result of the relentless work by the hospital management and its ongoing quest for excellence, Mouwasat Hospital in Madinah has managed to obtain accreditation of Hazard Analysis and Critical Control (HACCP) system in 2014, the American College of Radiology (ACR) for the accredited hospital’s radiology in 2016, and the Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI) in 2017, and the European Healthcare Information and Management Systems Society (HIMSS) accredited the hospital’s electronic information system at Stage 7 (highest qualification).
As part of the hospital policy concerning assuring the quality of its services, measuring customers and patients’ satisfaction, and continuous improvement, Quality Assurance Department in the Hospital contacts clients on a regular basis to complete surveys for measuring the services quality and the extent to which the hospital customers and visitors are satisfied.
The hospital provides its services to a large client base that is constantly growing driven by the excellent reputation gained by the hospital as a result of the high satisfaction level of clients and high-quality of its services. The hospital clients include employees of Saudi Basic Industries Corporation (SABIC), the staff of King Fahd Complex for the Printing of the Holy Quran, the staff of General Organization for Social Insurance, the staff of Saudi Arabian Airlines, the Saudi Electricity Company (SEC), and the insurance companies licensed by the Cooperative Health Insurance Board (CCHI), and large corporations.