The Support Services department consists of three units; dietary, laundry and housekeeping. The main responsibilities of each are as follows:
- Provide the best nutrition care to patients.
- Educate and promote nutrition awareness.
- Improve the patient care process continuously in a cost effective manner.
- Educate, assess and reassess patients' needs.
- Participate in the multidisciplinary activities (clinical rounds, discharge planning and case review).
- Plan menu and meal evaluation.
- Provide cleaning of hospital linens, staff uniforms, lab coats and tailoring services to meet the needs of the patients and staff;
- Remove dirt or soiling matter from fabrics without damage.
- Segregate the contaminated from non-contaminated linen.
- Maintain the protection of laundry equipment.
- Clean, handle, store and transport linen according to proper protocols to minimize contamination from surface contact or airborne deposition.
- Ensure proper mixing and identification of cleaning solutions.
- Render tailoring services for the linen, staff uniforms, curtains and furniture.
- Ensure storage of cleaning solution and chemicals.
- Ensure disinfection of linens.
- Create a safe, and healthy environment surfaces which comprises walls, counters, and furniture table tops.
- Use appropriate cleaning and disinfecting strategies for environmental surfaces in patient care areas.
- Follow manufacturers' cleaning instructions and recommendations procedures.
- Keep environmental surfaces (e.g. floors, walls, tables' tops) visibly clean on a regular basis or as spills occur.
- Use a one step process and water/detergent or an Environmental Protection Agency registered hospital grade disinfectant/detergent.
- Clean and disinfect high-touch surfaces (e.g. doorknobs, bedrails, light switches, surfaces in and around toilets in patient room) on more frequent schedule.
- Eliminate airborne transmission in operating and delivery rooms.
- Clean ambulance cars in and out as per standard guidelines.