The clients to whom Mouwasat provides healthcare services are one important element amongst its strengths. The Company provides a complete range of healthcare services to Saudi Aramco under a 5-year renewable contract. In addition to Saudi Aramco, the Company has contracts with Tawuniya to provide healthcare services to SABIC employees throughout Saudi Arabia and provides healthcare services to Saudi Electricity Company as well. Furthermore, the Company provides healthcare services to the clients of all insurance companies that are approved by the CCHI. According to Company’s estimation, 30% of its resources are allocated to serve walk-in patients (cash patients).

Mouwasat has established its presence as a major provider of healthcare services in the Eastern Province. Since 2001, the Company has expanded its facilities to provide healthcare services to the larger population of Saudi Arabia. The Company has been providing services to a number of prominent clients, many of whom are under the insurance network, while others have contributed directly to the success of Mouwasat. The following customers are among Mouwasat’s prominent clients:

  • Saudi Aramco
  • SABIC - global country-wide contract through Tawuniya (the contract covers all domestic employees)
  • The National Company for Co-Operative Insurance (“Tawuniya”); a Saudi flagship insurance company with a wide network covering a very large number of insured persons;
  • Saudi Oger – King Fahd Complex for the Printing of the Holy Qur’an
  • Government Organization for Social Insurance (“GOSI”)
  • Saudi Telecom (through Tawuniya)
  • British Aerospace (through Tawuniya)
  • All banks in Saudi Arabia
  • Saudi Arabian Airlines
  • Saudi Electricity Company ("SEC")
  • All insurance companies that are approved by the CCHI; and
  • Arabian Oil Company – AlKhafji joint operation

Saudi Aramco

Mouwasat provides healthcare services to approximately 19,130 registered beneficiaries from Saudi Aramco at Dammam hospital as of 31 Dec 2008 and 6,190 registered beneficiary at Al-Qatif hospital as of the same date after a strategic decision taken by Saudi Aramco to transfer healthcare responsibility of its employees and their families, totalling approximately 300,000 people in the private sector. Mouwasat Hospital in Dammam has provided healthcare services to Saudi Aramco’s employees and their dependents. As a result, Saudi Aramco has entered into a number of contracts with Mouwasat. The first contract Saudi Aramco awarded to the Company commenced from January 1996 for a period of three years, which was later extended for 2 years and three months. The second contract commenced from April 2001 for a period of 5 years and has been extended until the end of June 2010.

SABIC

The Company also has agreements to provide healthcare services to SABIC. The significance of SABIC is evident from the fact that Mouwasat Hospital in Jubail caters almost exclusively to SABIC affiliates, while the decision to expand the dispensary at Jubail to a hospital was due to increasing demand from SABIC beneficiaries.